Thank you for choosing Abby’s Lane!

A “THANK YOU”:
Jumping the gun on a little Thanksgiving gratitude for our customers 😉 At Abby’s Lane we are incredibly indebted to our customers. You have kept us going for over 7 years now, from a bookshelf of inventory in our first townhouse, to a garage and basement inventory in our next condo, to 5 rooms in a basement in our house with two employees, now to a 3200 square foot retail space and 10 employees! There are many cloth diaper stores on the net now, and every purchase is treated with integrity and honesty, no matter how big or small. We appreciate your business and thank you from the bottom of our hearts for supporting us.

Here is a little “Top 10” list of things you get when you choose to spend your money at Abby’s Lane:

1)Supporting 10 mamas who can work and bring their babies and toddlers with them to work, in addition to at home hours
2)Supporting Tree friendly business practices! We don’t send paper receipts, opting instead for an e-receipt, plus we store every single “archived” invoice for you if you ever need it for warranty purposes. Ourold website will always be hosted to make sure we save your records if needed. Over the course of our business this has saved approximately 90,000 pieces of paper from being used.
3)Benefiting from our first class mailers, which are completely biodegradable and reusable (and made in the US!)! Save your poly mailers for another use (they have an extra adhesive strip on them), if you do toss them, they are gone within a year in your landfill 🙂
4) Free shipping always to the US
5) 6.5% back in store credit on every order through our Abby’s Lane Dollars program
6) 5% off all orders with few exclusions if you are on this list 😉
7) Your order ships the same or next business day
8) Classes throughout the US through our Team Cloth program that educate and promote green living and money saving parenting products that we feature
9) Some of our products are made in the USA, if they are made in other countries, we do our best to ensure they are made with Fair Labor regulations. I know we cannot always avoid buying products from overseas, but I do my best with the information I have to ensure what I sell was not made by someone the same age as my third grader, in safe working conditions and with a fair wage.
10) You can know that if you email us with any issues, be it washing hurdles, product questions or help with your purchases, I do my best to get back within hours to you. Nothing is worse than feeling like you got a “lemon”, or having stinky diapers or a mystery rash and waiting days to hear back. My email is always “on”, and I will always make sure we follow up to make your shopping experience a complete one.

Again, thank you and I appreciate all of you greatly, I love what I do and I love working with all of you 🙂

Advertisements

November 3, 2011. Posted by Stephanie.

2 Comments

  1. Erin replied:

    And all those reasons you listed are the reasons we love you guys!

    With a bonus for the fact that you are close enough for me to drive to and ogle the fluff anytime I want 😉

  2. Cristin replied:

    You ladies are the best!! You make buying cloth easy 🙂

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback URI

%d bloggers like this: